Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Standard shipping typically arrives within 5-9 business days for most countries, once your order has shipped. You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email containing your tracking number. Please allow 24-48 hours for tracking information to update after you receive this email.
Delays
We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. If your order is significantly delayed, please contact us at villorashop@gmail.com and we'll do our best to assist.
International Shipping
We ship to customers worldwide! Please note the following for international orders:
- Customs, Duties & Taxes: International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are collected at the time of delivery by the shipping carrier or local customs office. TryVillora is not responsible for these fees, and we're unable to predict what they may be, as they vary by country.
- Delivery Times: International delivery times may vary depending on your location and local customs processing, and may take longer than domestic orders.
- Order Accuracy: Please ensure your shipping address is complete and accurate, including any applicable postal/ZIP codes, as we are not responsible for delays or additional charges due to incorrect address information.
Questions
If you have any questions about your shipping or delivery, reach out to us at villorashop@gmail.com.